CommentAndrew C, St. Petersburg, FL
 Comments (3) |  |
| 1. Written by James, on 06-10-2008 17:23 You're right - I did love it. More importantly, though, I rememeber losing sales because people would look on sites like these after googling the company and cancel because some idiot didn't read their receipt and thought the magazine was going to show up 3 days later. So yeah, when I've got some free time I troll these sites and do my best to give another point of view. I mean usually someone with a good experience tells one person, someone with a bad experience tells five, so I'm trying to counteract that. Remember, before cancelling your order based on sites like this, take the time to go to the BBB site where the company is based out of. Every company gets complaints - you've got unsupervised young adults taking orders, there's bound to be some slip-ups. What matters is how the complaints they receive are resolved, if at all. If you haven't heard back from them in a couple days, I'd try calling again. I really did get through to them the first time when I called, so maybe they have busy days, like most businesses do. |
| 2. Written by Joey B., on 30-09-2008 08:58 Um... It doesn't always ring right through. It rang busy for me all day yesterday, right up until 5:00 pm when everyone apparently went home. I left a message. Have not received a callback from them yet... Boy, James, you sure are on here a lot defending your company... You must have really loved it there. |
| 3. Written by James, on 14-07-2008 10:26 Um, I don't know what number you're calling, but the number on their website is (717) 755-3480 and it rings right through. |
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